FAQ

XML files to integrate with your online store will be available in your panel on the "XML documents" after a successful opening an account. These files are available completely free of charge!

You can choose from several versions of files - depending on your for your platform.
Wholesale prices will be available after the registration of your company on the platform b2btrade.eu.
For customers who have an account on b2btrade.eu:
  1. We log into the site b2btrade.eu with all the necessary data
  2. Go to the "Complaints"> "Report complaint"
  3. Fill in all required fields mandatory
  4. Let's give the purchase invoice number in the format FS-number of the invoice
  5. We serve the cause of the complaint and specify the demand we expect
  6. Attach proof of purchase end customer and pictures showing that in. The fault, which must be clear and visible, the maximum image size can not exceed 512 kb
  7. The answer to the application are available immediately after examining it through our complaints department. This response along with additional information will appear on your account platform b2btrade.eu, and any change in the status of the complaint will be sent to the e-mail address that was provided during registration.
Please note that we can send your repaired / replaced product to the end customer, but such notification must be given in the "notes" together and at the end customer.
On our platform we do not sell retail.
Our products you can buy at www.topbuy.eu​
Dropshipping is a modern logistics system, which consists in transferring and completing the process of shipment to the supplier. This saves you time, all formalities relating to the supply transferred to our company.

The whole process is simplified to a minimum, your store participates only in the purchase transaction - the sale of products that you do not even need a physical stock.
Just go to our sales platform at b2btrade.eu - click registration and fill in all necessary data. Registration is free. Upon successful registration will be available wholesale prices.

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